Complaint / review text:
I had a package that was supposed to be delivered on 11/15/14 to my home. I was home all morning. At 11:15 I went to Fedex website and it indicated the driver had attempted to deliver my package at 915 and 1025 that morning. I have 3 dogs, a doorbell, and had been up since 8am. I called Fedex and explained that the driver could not have attempted delivery at my house. They said they would contact the local home delivery station and someone would call me within 2 hrs. Of course they didn't so I called again, and was told that the home delivery station here in Dallas, Tx, closed at noon on Saturday and did not reopen until Tuesday! I work on Tuesday and when I tried to create a more specific delivery time on Tuesday, the website wouldn't work. I am now told I have to be home between 8-8 on Tuesday and nothing can be done about it. I paid $50 for this package that won't fit in my car. This is the third time Fedex has failed to deliver as scheduled. I am beyond mad!