Complaint / review text:
I arranged for a move of my furniture with CITY MOVERS, Chenge 0735001403. I confirmed in writing with Chenge that if anything was damaged that the items would be replaced. Chenge mentioned they would cover my furniture with blankets and would take the utmost care when moving.
On arrival they brought 2 torn blankets to cover furniture. The movers were not skilled, they were unable to fit couches through the front door and I cannot see that they have 10years experience as alleged by their advert on Gumtree. We had to remove front door. Leather couches were damaged in the process. The movers were wreckless and clearly in a hurry to complete the job. We had to ask on numerous occasions for the to take it easy. We had to supervise to ensure everything was tied down correctly and carried correctly.
On arrival of our new home 2 movers carried furniture whilst the third hurriedly tried to untie the furniture on the trailor. Due to pure disregard for our furniture our dining room table and pedestal was DROPPED from the trailor snapping the leg of each.
The owner has done nothing to assess the damage or compensate us. DO NOT USE THESE MOVERS! Our damage amounts to just under R10,000.00.