Complaint / review text:
My 2000 328 Ci failed the reverse gear failed. No apparent reason. The car was towed to BMW authorized Dealer from which I had bought this car. They diagnosed a worn transmission... Quoted over $10,000 to fix (new transmission); I said no thanks. This no-reverse fault has been experienced by hundreds of BMW owners. It was known to BMW for more than a year. Why not honor the reputation of BMW, why not provide rebuilt transmission at a lower cost.
I faced the shame that these people just thought in new parts for replacing this transmission. Stating that the whole transmission on my car was very worn out. This is not true! I had to tow away my car to an independent transmission mechanic who quoted to fix the reverse for less than $2800. BMW representatives should stand behind the car's reputation and not offer (take-it-or-leave-it) solutions which are really overheaded.