Complaint / review text:
I was trying to get an unlock code for some Magellan software that I purchased with my Magellan GPS. After many emails half of which were not replied to, I was transferred to a higher level of tech support. I never received another email after that! I tried half a dozen times to get some answers but got nothing! In order to get my GPS unit to work properly, I'm forced to purchase more software from them at a cost of around $100, something that I refuse to do. I now have to sell my useless unit and get one from a different company, Garmin perhaps?