Complaint / review text:
Went online to get a instant quote. Didn't put any of my contact info in the form except my name. By the next morning they had found out my contact info and called me and caught me off guard. I purchase the warranty for 2300. After I hung up the phone I went on this site to view reviews. They have tons of stellar reviews which seem a little fake. The bad reviews what little they were spoke volumes. I called back to cancel the contract 10 minutes later. I was given like a hour speech on why I should keep the warranty. I declined and canceled anyways. That was 1/23/15.
As of 2/12/15 I have not received a refund. I have however filed a chargeback on the three credit cards I used for payment. I have called on three occasions to get a refund always being told within 7-10 business days and that it they will send a email to the refund department. Hopefully if they keep getting chargebacks their processor will drop them. Don't buy from the nice guys at first until they get your money then show you how really nice they are.