Complaint / review text:
I purchased an extended warranty at initial new purchase which took me up from 36/36 to 72 months and/or 100,000 miles. 2 years later with 35,000 miles and no claims on truck, I traded it in on a newer model. Since the contract is non-transferable I had to cancel it. I sent a certified letter with copies of the contract and trade-in papers, as per their instructions, in Jan and they received notice for refund on Jan 6th, 2015. As of February 28th, no response, no refund, nothing. So on February 28th I sent in a second notice... Same thing — no response, no refund, nothing (As of March 21) calls to the 954-429-2000 go unanswered. I paid $3500. Looks like I may have been ripped off. The cost of a lawyer is not worth pursuing as legal costs are more than the contract.