Complaint / review text:
I paid down a deposit and I was promised that I would get my deposit back if things didn't work out. After about a week I was pre approved for financing.
Manhattan auto has advertised 5.99% financing. While speaking to the sales rep Alex who was very professional I was told that the interest rate would be around 6.99% and that was fine. After speaking to the finance company they offered me 29%. I went back to Manhattan auto to collect my deposit but I was told that they were going to deduct some of my deposit.
I told them that I was promised my money back. The manager told me that they got me approved and that I was backing out of the deal. I told him that I was pre approved not approved and that I should get my money back. I have yet to receive my deposit.
Mean while I got financing elsewhere a lot lower than what was offered at Manhattan auto. I am speaking to my legal adviser on this issue because pre approved does not mean approved.