Complaint / review text:
I had my 2014 IS350 in for oil change and had the Presidential Detial done when I got the car back it had scratches all over the entire car. The car lines had buff burns down the whole lines of car.
I asked the service manager try to buff out 1 scratch by the license plate so he knew my car had no damaged on it when I turned it in. Im so pissed and no one, not ever the manager calls or emails me back.
Im going to have to hire an attorney to have my car fixed. I hand wash my car every week I know my car and the only time its been waxed it by Lexus.