Complaint / review text:
Mike, the delivery driver for FedEx, was supposed to deliver a package on 6/24/09 based on the tracking information via FedEx tracking on the web. I rearranged my entire schedule to be home for delivery of my package. At 6:45, I reviewed the web information to find that Mike had logged that the customer was not available for delivery as of 5:05PM. He did this without making any effort to deliver my package. I was actually outside talking with my neighbors between 4:30 and 6:00PM. He apparently decided he did not want to bother with my delivery and assumed I was not monitoring its tracking. Anyway, as already stated, I was home. He didn't bother to attempt delivery. I was told he would be the one to redeliver it tomorrow (6/25) apparently if he felt like it and my day once again would be structured around having to be home for that delivery. Refusing to do this, I made arrangements to pick up the package in the morning. A driver should not do his job when he feels like it and then lie about doing it. FedEx should be more responsive to customer relations.