Complaint / review text:
My interaction with bba reman was extremely positive! They emailed a shipping label which i used.
The day my part arrived at bba they alerted me by email. They sent an email to let me know when they were starting work on my part. They called me when the work on my part was completed. This was the day after my part arrived at bba!
I gave them my credit card info via the phone and got my part three days later. They had neglected to include the set-up instructions for my Audi, but i called and they sent the instructions via email. That same day i made the installation and am now driving my car with readable instruments. The Audi dealer quoted a replacement part at $1055 plus labor.
I paid bba $385 which included the remanufactured instrument cluster, shipping both ways and insurance on the shipping. I live in CA and bba is in MA.
I'm ecstatic with bba's service, the price and the overall result! I will not hesitate to use them again.