Complaint / review text:
I went to Monro Muffler in Liverpool, New York so they could check my car. They told me I needed front brakes, front rotors, rear brakes, and rear rotors. They estimated everything to be around $600 to repair. I told them I couldn't get all of that done right now. They then told me that I didn't need front rotors if I got new brakes this week. I called Napa auto parts and they have me an estimate of 150 for front brakes, rear brakes, and rear rotors. So that's $450 dollars they were going to charge me to put them on. I bought the parts and had a friend put them on. I didn't need front brakes or front rotors at all! My brake pads are only half way! I'm extremely disappointed if Monro Muffler taking advantage of people like me! Also, I wasn't there before they closed so they kept my keys and didn't even lock my doors. I will never go there again and I will make sure everyone I know is informed of your scams!