Complaint / review text:
I contacted David Stanley's Internet department about an ad for a 2015 Jeep Cherokee Trailhawk VIN: 1C4PJMBS5FW694045. A woman named Marisol answered my call and I asked her questions about the vehicle such as price ($36,694 plus doc fee $359) and any other fees. I also asked her if the zero percent financing that Chrysler Capital was offering on the vehicle was included in the price and she said yes (I asked her this several times over the course of two days). We hung and began texting back and forth. She said she needed to put her hands on this car and she would text me back.
I got a text later that said she had the car and we were good to go. I specifically asked her this because it was a two and a half hour drive to Midwest City from where we live. I didn't want to show up the next day and the car be sold. I told her we wanted the car and would be there early the next morning to fill out paperwork and to pick it up. Later that evening she texted me and said the car had been sold. I texted her back and inquired about another car with the same equipment but a different color (VIN: 1C4PJMBS7FW694046). She didn't answer me back until the next morning then sent me a text with a picture showing me she had the keys to this car.
I again asked her the same questions as the day before about price, financing, and any other fees. She assured me that the offer was the same, $36,694 plus $359 doc fees out the door with the zero percent financing from Chrysler Capital. My wife and I drove to the dealership and met a young man named Jack. He went with us to test drive the car (we never met Marisol, I wonder why?). After the test drive we sat down and filled out some paperwork then waited for Jack to come back with the sales manager. The sales manager comes in the office and sits down and says we can't do this deal.
We will have to finance the car through them at 4.99%. He said we couldn't take the rebates and the finance together! I had researched all there was to research on this car and the incentives Jeep was offering. I knew this was not true. Needless to say, but my wife and I left the dealership without purchasing this vehicle. We wasted time, money, and energy that day driving to OKC. My wife and I are very cautious when it comes to dealing with car salesmen, but never in my life have we had people just blatantly lie to us like the people working at this dealership.
We left there angry, frustrated, and most of all embarrassed. My advice to anyone thinking about buying a car from these people is DON'T!!! If you are even thinking about going into this dealership have someone kick you as hard as they can in the crotch! Then convince yourself that the crotch kick is a much more pleasant experience than trying to buy a car from the David Stanley dealership in MidWest City, OK.