Complaint / review text:
Honestly, I am feeling pretty lucky after having read all of the other complaints about Bill Heard. We were living in Florida when I purchased my Chevy Equinox from Bill Heard in Columbus, GA. We worked out our deal with the salesperson and signed the paperwork, which included sales tax for Florida. I went to my local courthouse to get my tag, and they informed me that the sales tax was never paid for my vehicle. We got in touch with the salesperson, and he agreed that he had upped the price by 7% to cover paying the sales tax. It was in his notes.
We were then connected to the finance guy, who basically said, "Oh well, too bad, so sad." He said he couldn't sell us a car for the price in which we had agreed to purchase the vehicle. We later found out that they weren't allowed to collect sales tax for another state.in looking over our documents, they had added the amount of our sales tax onto our purchase price but did not itemize it. We had to come out of pocket for the $1500.00. After the call, the salesperson agreed to talk with us to make sure this was made right; but of course, he would no longer take our phone calls. I hope they all go to jail.