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Complaint / review / scam report
DriveTime
Customer service is very bad after I purchased my car...

Complaint / review text:
Customer service is very bad after I purchased my car. After 30 days the car (2011 Hyundai Sonata) stopped on the interstate. I didn't pay it any attention because it started back up with no problems. Since then it has gotten worse. I didn't get a chance to talk to anyone because the representative Alexander stated my check for down payment was returned. I said, "Do you see in the computer where I paid $500 through check free, by Walmart and I made arrangements to pay $700 dollars on September 30,2015."

He said nothing. He said, "I don't want to talk about payments at this point, I only need a letter stating that it was an error on your bank that the check was returned." He kept saying that over and over again so I have three more years to deal with this. Not so, I am taking the car to the dealership, and then seeing my lawyer tomorrow!!!

It's just grounds for more problems in the future. Then they asked me to write a review when I was happy getting the car. After that I was taken to another representative where he disclosed me my full price $30,000 for a used 2011 Hyundai Sonata, Wow!!! Then he said, "You can get your bank to finance it after one year." I found out that is told all the time. You have fraud the wrong one this time!!!??

Contact information:
Author: Contact with Author


Offender: DriveTime

Country: USA   State: Arizona   City: Phoenix   Zip: 85018
Address: 4020 E. Indian School Road
Site: www.drivetime.com

Category: Cars & Transport

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