Complaint / review text:
I bought my 2013 Chevy Impala from DriveTime 17 days ago. It has major transmission problems. The front left tire had 70 psi in it, and I was told by the mechanic that has my car that the tires are done in the front - 17 days I've had the car. The sales people assured me "3 times the state recommended tire tread, " another fabrication. 2 hours on the phone and 5 departments later, I get a smug rep who will see how they can help after the mechanic gets them the info. Talked to the mechanic who says they already have all of this info. Contacting an attorney presently. Save yourself the hassle and go to JD Byrider. These salespeople are not there to help you. Worst experience ever by folks that just keep passing the buck. More to come as this unfolds to help others who may be in a similar situation with DriveTime. Terrible.