Complaint / review text:
A total scam. They called, offered to change my car few months before the end of lease at no cost, then charged. It was a nightmare to find someone to have a decent conversation, let aside being threatened by collections people. I'll get rid of my VW and Audi ASAP and of course, never buy any of these brands again. My neighbors shared similar experiences with this dealership and they already switched to BMW down the road.