Complaint / review text:
My exhaust was getting loud. Everything I could see from ground level view looked okay. Took car to Goodyear on High Street, 43214, Columbus. Rep called me and said I needed entire exhaust system and also catalytic converter replaced. I had fallen for the catalytic converter replacement years before at a muffler chain, so I denied approval for the $1250 repair. Took the car to a local independent muffler shop who put the car up and showed me there was a rusted clamp — the rest of the exhaust had absolutely no problems. He replaced the clamp for $50. I have been driving the car for weeks now with no problems. I have been a customer at the Goodyear mentioned for 20 years. Never again. If they would do that to a regular customer what do they do to one-time customers?