Complaint / review text:
I will never use dhl again! Our business had one two separate occasions packages delivered from DHL and both deliveries went terribly. They do not update their tracking information, they do not make the customer aware of any processes or fees. Both packages were supposed to arrive overnight and were not delivered for DAYS! Once the packages were due to be delivered, DHL demanded more money to get the packages released. DHL is the worst shipping company and I will NEVER use them again!