Complaint / review text:
We went to Nissan 112 in Patchogue, NY to inquire about ending our lease early and purchasing a different vehicle. We had an advertisement in hand from another dealership and asked if it would be honored. It clearly stated the program would " when we purchase your vehicle you may pay no early lease termination fees, no disposition fee and no excess wear and tear and over mileage..."we can exchange your vehicle for a brand new Nissan with no money out of pocket". We were told yes.
We moved forward with the purchase of a used vehicle and I asked what would happen to the lease vehicle at this point. I was told by the sales agent that it would most likely go to auction.
A few days later we returned to sign some papers and my husband asked the finance representative if we should expect any further bills from Nissan and he was told no, we should not get anything further from them. We purchased our new car and signed an odometer statement form and "grounded" our leased vehicle. We expected nothing further with that vehicle.
Approximately 2 weeks later we received a bill from Nissan Motor Corp. For approximately $1900 for excess wear and tear on the previously leased vehicle. We have attempted to resolve this with both Nissan 112 and Nissan Motor Corp. We continue to receive these advertisements from various dealerships, including one from Nissan 112 with the same sales ploys asking us to return our lease early to them and buy another vehicle with no charges for excess wear or money out of pocket.