Complaint / review text:
I agree, Drivetime is a horrible company and I cannot stand dealing with their employees. I had to purchase a car from them because my credit was ruined during my divorce. I regret it daily. Two months ago, I was pulled over for driving with a suspended license and my vehicle was impounded. I had every intention of getting my vehicle out of impound, and while I was getting my license valid, drivetime came and took the vehicle out of impound. They called and let me know they had it and I had to jump through all these hoops to get it back. Even drive to a city 2 hours away, where it was being held. Turns out it was because they repossesed it. For no reason other than it was imponded. I was current on all my payments and everything else.
I got my vehicle returned, but under the condition that I sign a "Modification Agreement" to the contract. They did defer 3 payments for me, during the time I was working to get my vehicle back because it cost me nearly $3,000. While I appreciate them working with me to get my vehicle back, I don't appreciate their tactics.
Currently, I am fighting with them, because one of the payments that they agreed to defer, according to the terms on their contract that I was required to sign, they made me make, and accused me of being late on. I am pretty sure they violated their own contract, and will be speaking with an attorney.
If you can avoid Drivetime - do so, at all costs. It is not worth the time, harassment, and shady activites on their part to purchase a vehicle from them.