Complaint / review text:
To begin. I bought my 2003 SAAB Arc new. After having the car 3 months, the key sensor module had to be replaced. Since then, I have been back to the dealer with minor issues multiple times, on top of 7 different recall items.in mid 2006, I had an accident where $12000 of damage was done and I received a concusion by hitting my head on the window. When I bought the car, it was the safest thing on the road and I was encased in airbags.
In the accident, none of the airbags deployed and Saab said they operated properly by not deploying. Really? Would have been nice to not have hit my head. Airbags are supplemental devices and not to be counted on. Hmmm, that's not how the car was sold to me. I had the car back for 6 months, and the problems have returned. While out of town on business, the key module went bad again!
This time it costs me $800 and soory about the inconvenience. Saab won't reimburse or replace it for free, even though this is now the third module in the car. Based on the MANY MANY problems I have had with Saab cars, I will never buy a Saab again. I have become another Saab story in a very large book of issues. Thanks for nothing SAAB!
Many days off of work to fix multiple issues, stranded out of town and canceling a work day, and now monetary losses.