Complaint / review / scam report
Wachovia Dealer Services
I won't recommended to anybody

Complaint / review text:
My experience with wells fargo dealers: a nightmare. I'm leaving USA, so we need to sell our two cars asap.

We paid out the car that we have with WFD. A month later the title still under WF Dealers. When you call 800 number they said the title was released to the DMV 2 weeks ago, and because it is an electronic title it will take another 2 weeks to be process through. We went to the DMV to get a title replacement and DMV said that it has not been released.

I requested to WFD Customer Service a proof of paid out: Lien Release, but their don't help you: Go to the DMV. WF never sent me any paper, proof of payment or instructions about how to proceed. We called WFD 10 times and went to the DMV 3 times. It has been 10 days and still no title.

You have to dig really deep inside WF dealer web site to find out that they have corporates offices all over, but they dont tell you. You have to go there in person and someone from the processing center will sign the release. Otherwise, you going to die waiting for your title. Now, let me tell you about my other car with State Farm Bank.

I sent my paid out cashier check. 7 days later, I got the title in my hand. I sold my car next day. Zero stress, zero hassle.

It is up to you.

Next time go to another financial company. My humble advise.

Contact information:
Author: Contact with Author

Offender: Wachovia Dealer Services

   State: California   City: Aliso Viejo
Address: 1525 West W. T. Harris Blvd.
Phone: 8008009224684

Category: Cars & Transport


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