Complaint / review / scam report
Enterprise Car Rental
Enterprise Rent a Car - Overcharge / unauthorized charge

Complaint / review text:
Took my car in for service and dealership offerred two day courtesy rental whil my car was under service. Rental car was picked up and returned to dealership servicng my car as instructed by Enterprise agent.

I had possession of rental car for three days, of which two days rental picked up by cealership.

Yet Enterprise Rent a car charged my credited card for 7, yes seven day rental. Contacted my credit card who company who reversed the charge pending investigation with Enterprise. Enterprise response was that I signed rental agreement. Yes I did sign a rental agreement, however I did not sign any agreement authorizing Enterprise to charge my account after the rental car was turned over to the car dealership, as instructed by Enterprise agent.

I will never ever use Enterprise again.

Charging my credit card without my authorization, for services I did noe receive appear to be fraud. I wonder what will the state Attorney General think abount this unethical business practice.

Contact information:
Author: Contact with Author

Offender: Enterprise Car Rental

   State: New Jersey   City: Newark
Address: 600 Corporate Park Drive
Phone: 18002646350
Site: enterprise.com

Category: Cars & Transport

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