Complaint / review text:
On July 23,2011, my wife and I purchased a 2010 Jeep Patriot at 112 Mitsubishi for their advertised price of $19.995.00 less $500.00 dollars quoted to us by their financial officer. We offered to buy this car cash in full, he then stated if we did that, the price would be an additional thousand dollars, the reason being that they get a kickback from their bank when financing. We agreed to finance. We gave them a $5.000.00 down payment, then we were told we would receive the proper paperwork in the mail.
A few days after this fiasco, we received a payment due from Chase the amount of $26.095.26 minus $5.000.00 for a total of $21.095.00 that we owe. On this same day, we returned to 112 Mitsubishi and notified them of this discrepancy. Upon doing this, we were treated extremely rudely and in an unprofessional manner. Both my wife and I feel that they will do nothing to rectify this situation.
We want our $5.000.00 back. Also, we do not want to pay accrued fees as it was not our fault for these problems. We also want to finance the correct amount and start paying once everything is settled.