Complaint / review / scam report
TomTom
I have the TomTom GO 730. When it works, it is okay. Th...

Complaint / review text:
I have the TomTom GO 730. When it works, it is okay. The problem is that after a couple of uses the unit will start flipping screens or changing to GPD signal bar graphs, safety screens, etc., and will not go back to the navigation screen. Resetting will only resolve the problem for a short while. TomTom has replaced the unit citing a known error but the problem continues with the new unit.

Every call to tech support has me try something new such as remove and reinstall the application, reformat the hard drive, remove all files and reinstall to a new folder, but the problem will reappear after a few uses. The unit is now out of warranty and TomTom will not replace it. Customer is poor and they know there is nothing you can do about it because they are based in the Netherlands.

Contact information:
Author: Contact with Author

Offender: TomTom

Country: USA
Site: www.tomtom.com

Category: Cars & Transport

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