Complaint / review text:
Where did the customer service go? I started buying Worx tools over three years ago and I have 4 different Worx yard tools I use every weekend.
I have been happy with Worx until now. I have emailed Worx on three different occasions with no response from them. I finally called them, and was on hold for over 15 minutes and I had to finally give up. This company is obviously having some kind of problems.
I use to recommend Worx yard tools to my friends, now I am starting to tell them about the problems I am having with their customer service.
Beware if you are considering Worx Tools. At this point, I would not by another tool from them.