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Complaint / review / scam report
Monroe Muffler Brake and Service
Monroe Muffler Brake Dewey Ave. Greece NY

Complaint / review text:
This shop is a rip off and negligent. I had my vehicle dropped off there after a brake line broke.

I was concerned because the other brake lines, both front and back also had a lot of rust on them. I told the manager of the shop I wanted an estimate for a complete brake line job on the vehicle. He told me 1200$ to do all the brake lines and replace brakes, new rotors and drums too. I told him ok and when I got my vehicle back it seemed ok.

Several monthes later I had a brake line break on the vehicle. When I took out the invoice I noticed the manager didnt put in all the brake lines on the invoice.

I had my boyfriend look under the vehicle and he told me they only replaced like 6 feet of line, the rest was rusted and old lines. Also my boyfriend told me they marked up the parts they did put on by about 4 x what they get it for at the auto parts store up the street.

Contact information:
Author: Contact with Author

Offender: Monroe Muffler Brake and Service

   State: New York   City: Rocheste
Address: 200 Holleder Pkwy.
Phone: 18008766676
Site: www.monro.com

Category: Cars & Transport

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