Complaint / review text:
I bought an '07 Ford Taurus from them on 8/14/2012. They let us test drive the vehicle but only around the block so I couldn't see how it did on the highway. We took the vehicle home that day and the next day 8/15/2012, we took it on the highway. As soon as we got off the highway, the vehicle was making a really loud clicking noise. I called Drivetime and they told me to take it to one of their shops and there was one just a couple of blocks from where I live. I drove it there and it just got worse, so I did not want to drive it anywhere else. The shop couldn't look at it until Tuesday, 08/21/2012, and Drivetime told me to take it to another shop because they didn't want to give me a rental if I really didn't have to get one.
I had to wait until the next day to get it towed to the other shop and come to find out, they couldn't check it because it had to do with the engine, so I had to get it towed back to the other shop. I had the vehicle for only one day and after that, it was just headache after headache. It just wasn’t worth it, so I just had it towed back to Drivetime to get my money back, but even that I couldn't get back. I have to wait 15 days to get my downpayment back when I paid them cash. So now, I’m left with no money and no car. Don't go to Drivetime.