Complaint / review text:
UPS has been SUCH a headache. Amazon Lockers are a wonderful service, you order something from Amazon, it gets shipped to a locker at a contracting site, you get a code by email / text you pick it up.
Easy Peasy. However, UPS REFUSES to leave the package in the locker. UPS yelled at me, they yelled at Amazon employees. UPS Management did NOTHING AND they *refused* to reroute the package to my places of business (3 blocks from Locker DropOff point).
Amazon finally said SCREW IT and are sending me a REPLACEMENT for free. UPS FAIL..! SO RUDE.