Complaint / review text:
It happened more than 2 years ago, but I try to put this information out every chance I get. I was moving from Virginia to South Carolina and I hired Best Time Movers to move my 3 bedroom house.
They came and gave me the estimate of $3700. After they packed all my belongings and charged me extra $1800 for packing materials (I should have stopped right there), they took off. The company representative called me couple hours later and told me that the weight of cargo was higher than they expected and my final charge is gong to be $7500. He also told me that I have to wire the 70% of the charge before they start shipping, otherwise they are going to hold my staff and charge me storage fees.
Needless to say, I didn't have any choice. I paid the money and took them to court in SC. They argued my claim in court because of the clause in a contract that if I want to sue them, I have to do it in Maryland, the state where the company located. The judge dismissed my case.
After a while, I found out that this clause is actually against the law and cannot be put in the contract, so if you are ever in situation like this, argue the clause! The Division of Transportation doesn't allow the moving companies to put this clause in the contracts, because it is exactly how scamming moving companies try to avoid the responsibility.