Complaint / review text:
Very disappointed with the service we got, we were ready to buy a car on sunday mydaughter was trying to see were she got a better deal she had 2 cars in mind nissan altima and kia optima but after the service we got, we went to kia and purchased the car from them. I went with my whole family not thinking I was gonna be put in a situation were I felt embarrass and humiliated with the way the seller and the manager talk to us in front of our children when we decided that it was not the best deal for us.
What a difference customer service make after we went home and had dinner we went to kia in national city and we purchased the car, loved that Oscar was there to really help us out we started with 7% apr and we ended with a 4.9% apr. I know I won't be sending anyone to the new mossy nissan in chula vista but I would be sending people to Oscar at kia in national city thank you