Complaint / review text:
I often need to purchase overnight delivery for business purposes. I obviously purchase the overnight delivery as I need it the next day (duh!). I have never had an overnight delivery come late if sent by UPS or USPS, but every time I have ever ordered overnight delivery, and FedEx was the chosen carrier, it shows up late. I am a photographer, and I am booked steady. My 2-year old dropped my camera down the stairs, and it broke. I ordered a new camera immediately on Amazon and ordered next day delivery (should have been delivered today) as I am supposed to be leaving to shoot at 7am tomorrow morning. All looked well as I tracked the shipment.
By 8am this morning, the package was 25 miles from my home. By 5pm, I still have no package. I called to see if it will be here, or if I can come pick it up. They say it's on a truck for delivery and will be here by 8pm. When 8:30pm rolled around and I still had no package, I called them again. They said it can't be delivered due to adverse weather conditions. What the? It's perfectly clear outside. I am so disgusted. I will never order anything that is to be shipped by FedEx again. I sincerely hope the people that choose to ship FedEx find this site and choose to stick to a better shipping company.