Complaint / review text:
My daughter's lease was to end in 4 months and I contacted the Lease Department to find out if I could end the lease and start a NEW lease without having any penalities or fines because the dealership was offering some beginning of the year lease specials. They said "no problem, absolutely" you can end the current lease.
Then, 30 days after we got the new car lease, I receive notice that I owe for one month on the previous car lease. I have attempted NUMEROUS times to talk to anyone in the least department and the dealership owner, Jim Olsen, about this outright lie and unethical behavior of the lease agent but to no avail.
This will be the 4th vehicle lease I have done with this dealership and it will be my last!