Complaint / review text:
So, how far is Richards Bay from Johannesburg? My parcel was paid for in US dollars for so called "express delivery" and after keeping an eye on DHL's website very excitedly tracking my parcel, it was delivered on 3 July to someone who signed my name for MY parcel in Richards Bay. The 4 incompetent people I have been dealing with for the last 4 days can not tell me if my parcel have been located after incorrectly delivered in R-bay instead of Johannesburg. I am still waiting for my parcel, with no feedback from DHL what so ever. I am very disappointed as this is my first and worst experience with DHL. Please retrieve my parcel and deliver it to me in JHB!