Complaint / review text:
Having discussed matters both via online and on the phone about a particular vehicle with the salesperson, I made an appointment to go and test drive the vehicle and possibly negotiate a deal. To begin with, the salesperson forgot about our appointment, calling to excuse their tardiness as a result of traffic on a Saturday morning at 9:00 - yeah right. I had traveled about 50 miles with no traffic to get there. As we walked in the door they wanted to know how we were going to pay/finance our deal, asking without knowing what we were even there for or having even driven anything. The price discussed and provided via the phone and e-mail was given as $16,995, but when we sat down it went to $20K. I elected to just leave rather than deal with unethical people. Be aware of this dealership as I mentioned the negative reviews I had read with our salesperson prior to going there and they said they had changed. The reviews are absolutely correct, they haven't changed and are not likely to change. There are good dealerships out there, which give you a good feeling, this is not one of them, this is at the bottom of the food chain.