Complaint / review text:
I was with Warner Cable before it was bought out by Comcast. I have been unable to have my cable service fixed for EIGHT weeks.
I have had 4 techinicians that came and each said they fixed the problem. I have switched 2 boxes. I have spent numerous hours on the line complaining. This evening was tops!
After being out of service on internet, phone and cable since Sept 12 internet and phone came back on today. Cable still out. 1 call said it would be on in 30 minutes after troubleshooting. Not. Called back 5 times hung up four because I was on hold longer than 15 minutes.
Last time they said they could not schedule a tech to come out because there are outages in Area. Now I am done! What a I am to have lasted this long with such incompetence!!! ATT here I come.
Please help me out!