Complaint / review text:
I would like to issue a formal complaint against ARAN Property removals.
Despite using them in the past and having no issues, we decided to make use of their services again to complete our transition from JHB to Cape Town.
I had about 31 boxes to transport with the remaining of my personal items, such as clothes, perfumes, shoes, a DVD/VCR, expresso machine, Chemical Engineering University books, files and personal family photos.
They charged me almost R8000 for the removal of my boxes.
It was only 3 months later that I eventually received the "sealed" boxes and only when I finally got to unpacking them, to my shock and disgust they had been thoroughly tampered with and many irreplaceable items were, damaged and soiled.
Not only that - but someone else's boxes and personal items landed up MIXED in my belongings.
This is clearly a matter of their incompetence and. Not only do I pay for a service - but I get in the interim.
ARAN should not be in operation if this is what they do to their clients.
This is clearly THUGGERY, CRIME, INCOMPETENCE, GROSS NEGLECT!!!
Please be careful - these guys WILL your stuff - they should not be allowed to do business