Complaint / review text:
From about three months after purchasing new, keys began to stick in ignition. GM finally recalled it, and replaced the ignition barrel. However, now my keys were almost impossible to get out of ignition. GM just kept saying keys aren't part of the recall. It was recalled due to people not being able to turn car off and it causing fires, etc.inability to use the keys properly after replacing the barrel negates fixing the problem. I called and called - no luck. Mike Castrucci, the dealership, gave me new keys and said they would deal with GM themselves.
Kudos to Castrucci - screw GM! Now, they are recalling it again for same problem, but letter said keys are included in recall. Well, too late GM. You lost a good customer over some stinking keys! And now I have to waste time getting it fixed again! Boo!