Complaint / review text:
At lease turn in they sent a bill for several hundred dollars in items that per their website were clearly normal wear and tear. We kept the vehicle in exceptional condition. I hate to see what kind of bill the average person would get. Will NEVER lease a toyota again. They lost a customer for life!!!
$100 charge for every nick and scuff and stone chip, but if you look on their own lease end examples it says they are considered normal and allowable.
They simply make up charges and threaten you. Stay far far away from Toyota. Run run run away