Complaint / review text:
LG High Efficiency Washer Orig cost $1099 – I got at discount then - LG wants to pay me $400 and take my washer because they dismantled and trashed my parts when they came out to service my washer with no parts available to replace
My LG washer purchased July of 2011 rusted around the disposal unit and the left front side.
When the Service tech arrived he disassembled my washer and then found the replacement part was the wrong one, would not fit.
He took both the replacement part and my part and said someone would get back to me on the replacement. This was July 19,2014.
I have been told there is no replacement part and I will have to take $400 and they (LG) gets my washer. (This was from Eric at Corporate headquarters today 8/25/14)
I said (well - in other words - No)
I want my washer put back in one piece.
CNM140719528345 original date 7/19/14