Complaint / review text:
We had a horrible experience with ooshirts. We ordered 40 shirts with a delivery date of May 1.
Once we knew delivery was a few days out, we kept checking the "status" of our order and it said the artwork was cleared, the shirts were orderd and would be printed and out for delivery a few days before May 1. Sounded great, the only problem was that we were still reading this "status" on Apr 30. We never received any correspondance from ooshirts that not only were we not going to receive the shirts late, but they didn't even make it to print. We spent hours on hold trying to get someone to answer their phones, all the while, emailing and using the chat feature on the ooshirts website.
We never received a follow up email, nor was there anyone EVER on the other end of the chat session. Finally, someone picked up the phone only to our dismay that they crushed our hopes of ever receiving the order we placed. The represeintitive kept saying that she was sorry for the inconvenience but this company will never know how much they inconvienenced us.
Ooshirts must be working out of a storage unit….
Anyone considering using ooshirts should check out ooshirts. First, wished we would have seen that before placing an order. Luckily we found a local store to get us our shirts in 5 hours.