Complaint / review / scam report
Chadwicks
Chadwicks/Metrostyle Complaints

Complaint / review text:
I had placed similar merchandise orders with both these companies, but not at the same time. Both sent emails stating "backordered items", but would notify me when items will be shipped.

This happened back in June the first time after a "confirming" email that merchandise would be shipped. I waited 2-3 weeks and got no email. I called both places and was told there was a problem with the order. I asked why I hadn't been notified.

I was told that said items were no longer in stock or available. I asked when I could expect them to be available and/or in stock again. I was then told that since the items weren't in the catalog, then they wouldn't become available. I said that these items were online orders and I had received a confirmation of that order, stating I would be emailed when items would be shipped.

Again, nothing and I had waited a month by that time.

Shame because I've been a Chadwicks customer for many years. Now I cannot find this particular item anywhere.

Contact information:
Author: Contact with Author

Offender: Chadwicks

   State: California   City: Los Angeles
Address: 300 Constitution Dr.
Phone: 18005443795
Site: www.chadwicks.com

Category: Clothing & Footwear

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