Complaint / review text:
Midnight Velvet is extremely easy to work with and they are very accommodating.
I have been a customer for over 10 years. I utilize the online payment process and to manage my account.
When one has not used their account for a period of time they pull a soft credit report and based new orders on their very easy scoring system. If one falls below this score then they will require
A small down payment for ones order.
I also have had excellent experience with returns and have never had any problems with Modnight Velvet, as so with Seventh Avenue, Monroe and Main, Country Door, Montgomery Ward and Ashro. If one has had credit issues in the past and wants to re-establish, give them a try, it's worht it