Complaint / review text:
I design a t-shirt for one of my many teams, and submitted it to ooshirts. They then called ne back and said that because they have not printed a shirt the way i designed it with their site that i would have to design 7 seprate shirts, and pay more foe each shirt.
Just wanting this done i agreed. What i did not know was they wanted me to go threw the design process 7 diffrent time, enter all my info 7 diffrrent times, enter my credit card and billing 7 diffrent times. I then emailed them back expressing the issue, and they basicly said "to bad, go else were". The issue is they have all the info and all the designs saved on their site and would'nt put forth any extra effort for a job they were being paid to do, and on top of it all they dismissed my complaint and said i should stop throwing a tantrum.
The lack of customer service was frustrating, and not once did they ever ask what they could do to help. Their ego's blind them to the fact that they need to make people happy inorder to make money.