Complaint / review text:
Bad customer service, beware. Our community group ordered 20 t-shirts for an upcoming event. Ooshirts claims they sent an artwork proof email, we never received it. We did receive a email stating the order was being processed and delivery was scheduled Aug 22. I called on Aug 23 to inquire the status of shipping, they said the order was being held. Since they cannot get the shirts shipped in time for our event, we had to cancel the order. They are charging our credit card for the blank t-shirts, which is ridiculous since they can very well use plain blank white tshirts for other orders.
We are a non-profit community organization, we will never use ooshirts again, and we will be disputing the charge with the credit card company.
Beware of ooshirts, they are bad actors.