Complaint / review text:
I ordered over $300 worth of clothes from BP and some were on 30 day backorder, which was fine and would still make it in time for my vacation. However, I ordered from them the SAME DAY I got the catalog so I was sure I'd get their discounted shorts.
They sent me 8 shirts in plastic packaging that contained the wrong shirts! The numbers on the outside of the packaging matched my order, but the shirts inside were not the correct shirts I ordered (Thank God I printed out my receipt)! They were not even remotely close, I can understand the wrong color mistake or size, but 8 of the wrong shirts!!? So I returned them, but I was charged for return shipping.
Then I received notification that all of the shorts I ordered were not available. How can you sell an item (ORDERED ON THE SAME DAY) and not have the product to fill the order?
Never again! I expected a higher quality experience with this company, but lesson learned.