Complaint / review / scam report
I received the wrong item

Complaint / review text:
I ordered an Alexander McQueen bag, Ferragamo flats, and Gucci sunglasses. When the box arrived, I opened and it was a Michael Kors bag.

I was really upset. Then I called zappos and they quickly refunded me and sent me a return label for the item. They were so friendly and quickly resolved the problem. They have exceptional Customer Service!

I was so upset when i got the item but they def did make it right, right away! Thanks Zappos for quickly resolving the issue.

I plan on shopping on zappos moch more, since they are so reliable and honest.

Contact information:
Author: Contact with Author

Offender: Zappos

   State: California   City: Los Angeles
Address: 2280 Corporate Circle
Phone: 18009277671

Category: Clothing & Footwear


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