Complaint / review text:
This was our fourth or fifth order. We ordered 2-color, approved artwork for 2-color and paid for 2-color. We received one-color. This does not meet with our logo/brand conformity. We can not use these shirts.
After two weeks there has been NO RESOLUTION. Offered $98 credit on next, as if there would be a next order. Why should we have to pay for their mistake. Unbelievable.
Customer Service reps are rude and incompetent. They hung up on me, put me on terminal hold, claimed they didn't know when a supervisor would be around. Claims department unreachable. Management unreachable. EXTREMELY UNHAPPY!
Never use these theives again!!!