Failed to deliver furniture when promised. Called the MORNING OF delivery to tell me that my furniture was "out of stock". Needless to say, it was "out of stock" when I purchased it and had waited over a month for delivery. Customer service provided no answers as to why they waited until that morning to tell me this, provided ...
I am extremely upset with Roomplace. I purchased an entire bed set from Roomplace on May 23rd and I was promised (and mentioned on the invoice) that I would receive everything on June 9th. Today (a month later) I still don't have the bed and the dresser and mirror have scratches on them. The first time the people came to drop ...
I think that this store suffers from chronic customer service issues. I went to this location to pay my bill. The girl working in the business office, Tanesha who came from the Castleton store was the only person working. I knew there would be trouble because I've ha previous encounters with her and she's not the most friendly ...
I ordered furniture the first week of February, its may 18 and i still haven't received all of it. They brought me a broke chest and a bed that didn't have all the pieces after postponing my delivery atleast 5 times. They finally gave me a whopping $50 gift card (what can you but with that in an exspensive furniture store but ...
We waited 5 months for a part to our sofa. No one would ever give me an update in all of that time. I called several times and they would say the same thing about the estimated time of arrival. When I pointed out the time has exceeded by 3 months she had answer for me. Also there was several issues of false advertising. We ...
I am supposed to receive my furniture later than what it normally takes to receive it and a day before the delivery date, they called me to let me know that it will take two more days than what I have already waited and they still want me to pay their delivery fees which is over 200.00 dollars for waiting more than what I was ...