Address: 4400 S. Racine Ave.
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Terrible experience with Megabus

On Monday, June 21,2015, I was going to NYC the 5:30 P.M. Bus was late, once it arrived and we loaded on the bus, the bus driver never made an introduction, the ride to NY was horrible, very bumpy, the seat next to me was broken, there was no trash bags for trash, once we arrive in NYC at 10:30 P.M. There was no one to unload ...


I don't understand why there are no refunds on unused tickets. They get your money and then don't even have number to call. I am so livid right now! I purchased a ticket one month ago and disputed it with my bank which is now recharging my account 30 days later! They don't even research or give you any room to change a ticket ...